Featured storyGoogle, Microsoft or Authy: choosing an authenticator
Want an easier phone upgrade, or codes right on your computer? Compare sync, migration and desktop use across familiar authenticators.
Authenticator Cloud Journal
Blog
Two-factor authentication, digital security and practical guides.
32 articles
Featured story
Should you enter the zero at the start of a verification code?
A six-digit code beginning with zero still has six digits. See why the first zero matters and how converting a code to a number can lose its original length.
What happens after you enter your password in an MFA login?
Your password was accepted, but the website still wants a code. Follow a typical sign-in to see how the password, authenticator code and session fit together.
Authenticator Cloud: the same codes on your phone and computer
Add an account on your phone and use it on your computer. Pro sync keeps the app and browser extension working together.
New phone or lost phone: how to get your codes back
With the old phone, start with transfer. Without it, look for sync, backups and recovery codes. Find the next step for your situation.
Authenticator code not working? Check these six things
The numbers look right, but the website rejects them. Check the account, countdown and device clock before setting everything up again.
SMS, authenticator or passkey: choosing two-factor authentication
An extra sign-in check can take several forms. Here is how text messages, rotating codes and passkeys fit into everyday use.
Support asked for your authenticator code? Don't send it
Requests for codes can arrive disguised as help with refunds, account locks or troubleshooting. Here is how to respond.
How to add an authenticator to a Google account
Open two-step verification, scan the setup QR and confirm a code. Clear labels help when you use several Google accounts.
Getting started with Authenticator Cloud
Open a website's two-factor settings, scan its QR and enter a code to finish. Here is the process from the start.
What are recovery codes, and where should you keep them?
These backup codes can help when your phone is unavailable. Store them separately from everyday codes so you can find them when needed.
Moving Google Authenticator: sync or manual transfer?
Do you still have the old phone, and were you using account sync? Those two questions help you choose the next step.
